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Shipping Policy

We offer shipping on all orders to the USA only. We ship to all U.S states except for Hawaii, Alaska, and Puerto Rico. 

When placing your order please take into account that your: processing time + shipping time= order arrival time. 

After your order is placed, we typically process and ship it within 3 to 5 days. Please note that this is the time it takes for us to put your order together. It does not include actual shipping and transit time. Once your item is shipped, it takes about 5 to 7  business days to arrive depending on your location. After shipping, a tracking number will be sent to the email you provided when you placed your order. 

Personalized items are processed and shipped within 10 to 14 days. Once shipped it should be delivered within 5 to 7 days for ship date. 

If an item is returned due to an incorrect or incomplete ship to address the customer will be responsible for shipping costs to re-deliver. 

For any questions or concerns about shipping, please contact us at customersupport@ruhdepaws.com.